Terms of Service

Last updated: 24/06/25

Welcome to FORMA Health & Rehabilitation. By accessing or using our website, booking services, or attending appointments, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Information

FORMA Health & Rehabilitation (“we”, “our”, “us”) provides allied health services including chiropractic, osteopathy, rehabilitation, breathwork, and related modalities. These Terms govern your use of our website, digital services, and in-clinic appointments.

2. Appointments & Cancellations

  • Booking: You may book online, by phone, or in person. By booking, you agree to our cancellation policy.

  • Cancellations: We require at least 24 hours’ notice for appointment changes or cancellations.

  • Late cancellations or no-shows may incur a full consultation fee, at our discretion.

  • Arrival: Please arrive on time. If you are late, your session may be shortened to avoid affecting others.

3. Payment Terms

  • All fees are payable at the time of service unless otherwise agreed in writing.

  • We accept EFTPOS, credit cards, and approved private health funds via HICAPS.

  • Outstanding balances may result in suspension of future bookings until resolved.

4. Health Information & Consent

  • By attending a session, you provide consent for assessment, treatment, and management by our practitioners.

  • We will always discuss proposed treatment with you and obtain your informed consent.

  • If you do not wish to proceed with any aspect of care, you may withdraw consent at any time.

5. Disclaimer of Results

While our services aim to improve function and reduce symptoms, individual results may vary. We do not guarantee specific outcomes and cannot be held liable for unmet expectations or perceived lack of progress.

6. Privacy & Confidentiality

Your personal and health information is confidential and handled in accordance with Australian privacy laws. For more details, see our Privacy Policy.

7. Use of Website

You agree not to use our website:

  • For any unlawful purpose

  • To transmit harmful code or interfere with site functionality

  • To impersonate or misrepresent others
    We may modify or discontinue website access at any time without notice.

8. Intellectual Property

All website content, including logos, text, images, and video, is the property of FORMA Health & Rehabilitation or its licensors and may not be copied, reproduced, or distributed without written consent.

9. Limitation of Liability

To the fullest extent permitted by law, FORMA Health & Rehabilitation is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, website, or reliance on provided information.

10. Third-Party Links

Our website may contain links to third-party websites for convenience. We do not control or endorse these websites and are not responsible for their content or privacy practices.

11. Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted to this page and take effect immediately. Continued use of our services implies acceptance of the updated terms.